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Hello everyone. I joined last November. I received my Free Gift about the second week of December. I never received the Welcome Kit and Membership Card, even though their tracking said so. Personally, I think the Free Gift was coded as the Welcome Kit. I have called twice about getting a new Welcome Kit and Membership Card. I requested hat they expedite it, they said no. I requested a confirmation email, they said no. Earlier today I called and was told I would receive it on 1/25. Tonight I called because I have never received the bulletin or magazine. I didn't reach a live person, but I was told that my Welcome Kit would now be arriving 2/2.. What the heck?! And the Rewards Redemption options are a joke.

So far I'm not very impressed with AARP. Is it even worth it to be a member?

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