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Periodic Contributor

New Member Issues

     Hello everyone. I joined last November. I received my Free Gift about the second week of December. I never received the Welcome Kit and Membership Card, even though their tracking said so. Personally, I think the Free Gift was coded as the Welcome Kit.  I have called twice about getting a new Welcome Kit and Membership Card.  I requested hat they expedite it, they said no. I requested a confirmation email, they said no.   Earlier today I called and was told I would receive it on 1/25.  Tonight I called because I have never received the bulletin or magazine. I didn't reach a live person, but I was told that my Welcome Kit would now be arriving 2/2.. What the heck?!   And the Rewards Redemption options are a joke. 

 

    So far I'm not very impressed with AARP.  Is it even worth it to be a member?

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