Membership Renewal

[GregoryM802786]

I signed up for Automatic Renewal back in October 2024.  I just received a Renewal Statement in the mail telling me to select a payment option and send in a check for my renewal expiring in April 2025.  I logged into my account, but I cannot find any indication that I have Automatic Renewal, and when I hit the Renew button at the top of the web page, all I get is "HTTP ERROR 431".  

I saved a copy of my Automatic Renewal Terms showing that I have authorized charges in April 2025 and 2026 for my AARP Membership Dues.  Please confirm if I do have Automatic Renewal on my account.  

Gregory Mills

[AARPConsumerCare]

Hi Gregory. I'd be happy to check your membership automatic renewal status for you. Please send us a private message with your address, so we can locate your account. Visit https://aarp.info/47hWcl7 for instructions on how to enable private messages. I hope to hear from you soon! - Brandon C.

[GregoryM802786]

I followed your instructions several times, including logging out and back in.  When I reach the My Settings/Preference page, I do not see the Private Messenger tab.  The other tabs in your example are there.  

[AARPConsumerCare]

Thanks for letting me know, Gregory. You can also contact us by clicking the chat bubble on the bottom right of the page or call us at 1-888-687-2277. - Brandon C.