I was never very impressed with the old program but in an attempt to use my many points, about 30,000 if I recall, I subscribed to magazines in Sept.2019 and they have never started. I called 866-451-6305 and was told they could refund what I paid for the magazines if I signed up for the new program. I did. Called back and Ken, just now, told me that is impossible and disconnected the call. I was given the number for Good Housekeeping by the first representative and when I called them, Ace, told me my subscription had been cancelled in July, 2019. When I told him it hadn't ever started he said it will with the February issue. I seriously doubt that will happen and the points I spent on Better Homes and Gardens is down the drain, evidently.
@AARPLaurenA Thank you Lauren. I will be calling the number you supplied this week. I have two magazines that I ordered in mid September that I have not yet received. However, both magazines HAVE put me on their email list and I receive emails (sometimes multiple per day) from them. Some even asking me to subscribe. I have the date and order number, so hopefully someone can help me.
I also think the Magazines for Points under the old Rewards for Good was a scam at the end. When it was announced that the program would change I had way more points than I could use. So I ordered about 8 magazine subscriptions. I received the September and October isuues of those magazines but nothing since. I was amazed how quickly they started to come. But then they stopped.
I believe all those subscriptions were cancelled with the implementation of the the new AARP Rewards. All of them, not just 1 or 2. That doesn't seem to be a problem with just one magazine. The common denominater is AARP subscriptions. And they stopped with the end of the old program and the beginning of the new program. Don't believe that was a coincidence.