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- Re: Missing points and spinning
Missing points and spinning
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Missing points and spinning
I am also having problems...no points, transactions and unable to do daily deals for almost two weeks..called a week ago and they could see no problem and forwarded it to tech department..still spinning as other users have described..please help
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@whitesnow78 @dcmat57 We were having site issues that may have affected your Rewards account. Are you able to access the site now? If you're still having an issue, please clear your browser's cache and cookies before trying again. Steps to do that can be found here: https://help.aarp.org/s/article/site-issues
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@whitesnow78 @dcmat57 I sincerely apologize, there has been a new site issue reported. Our team is researching this and working to get to the bottom of it as soon as possible. Thank you for bringing this to our attention!
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@whitesnow78 The issue has now been resolved. I'm glad you were able to access the site!
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"Maxed out like a pro
You've reached the daily point limit of 5,000. Well done, you overachiever."
This is what I have got for over a week. I emailed help and after 3 days was told to call or use chat. Tried using chat and the chat thread disappeared when I was entering text. It's obviously not just me who has lost the ability to use rewards at all. It won't even let me enter bonus codes or spend points that show on email but on site says undefined and shows no transaction history.
I'm about to just give up! I'm not a paid member but it's never made a difference before.
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"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679