hacked

[JamesW874355]

  has AARP been hacked? Nobody takes days for maintenance unless they have been hacked.

[JoLo49]

If the site was hacked, AARP needs to provide transparency to inform members if our personal data, social security info, and credit card numbers were exposed.   As a precaution, it's best to put a freeze with the 3 credit bureaus (Experian,  Equifax, and Transunion).

[Winter2025VA]

[9/14/25] @JoLo49 , what about "canceling" credit cards used to purchase giftcards? Nicole!

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@JoLo49 wrote:

If the site was hacked, AARP needs to provide transparency to inform members if our personal data, social security info, and credit card numbers were exposed.   As a precaution, it's best to put a freeze with the 3 credit bureaus (Experian,  Equifax, and Transunion).

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[JoLo49]

@Winter2025VA  You can cancel your credit cards, but the better option would be to put a credit freeze with the 3 credit bureaus to prevent identity theft and to prevent the thieves from opening new credit accounts under your name.  Closing out your credit card may impact your credit rating.

[Winter2025VA]

[9/14/25] @JoLo49 , I was thinking of doing BOTH. Thanks, Nicole!

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@JoLo49 wrote:

@Winter2025VA  You can cancel your credit cards, but the better option would be to put a credit freeze with the 3 credit bureaus to prevent identity theft and to prevent the thieves from opening new credit accounts under your name.  Closing out your credit card may impact your credit rating.

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[JoLo49]

If you are concerned about the credit card being hacked, call your bank to cancel the affected credit card and issue a new  number.  I strongly recommend to put a credit freeze with the 3 credit bureaus to protect against identity theft.

[Winter2025VA]

[9/15/25] Thanks @JoLo49 , I will do BOTH. Nicole  💛

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@JoLo49 wrote:

If you are concerned about the credit card being hacked, call your bank to cancel the affected credit card and issue a new  number.  I strongly recommend to put a credit freeze with the 3 credit bureaus to protect against identity theft.

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[JohnH803339]

You got that right!!  Blithering incompetence surrounds that site at all times, and now this!! Of course, we still get to listen to self-important, grossly overpaid CEO's message when we call in.