EXTRA CREDIT broken Dec 2025 - but AARP received 9 BILLION in ROYALTIES and cannot fix - REALLY

[DebbieW752033]

Smart strategies for caregiving finances BROKEN still. it has been over 8 hours and still Domino GC broken even after watching videos multiple times. States you have already watched videos but the pop up window to CLAIM Domino GC is broken and only has the word TEST on it. Looks like 19 others have also commented on this issue on lesson page. 

Update- still broken on Dec 01 @ 1:46 pm. Videos show 300 point value now instead of 600 points, but anyone who did videos earlier shows video completed already but does not allow to redeem with points. Still unable to receive credit for viewing videos and to redeem for Domino GC. Also the word 'TEST' has been removed on the pop up page where the word "CLAIM' should be. Still waiting for the fix.

Update - still broken on Dec 02 @ 10:10 pm.  They are working on it?

Update - still broken on Dec 03 @ 1:31 pm

*Non*-update still not functional on Dec 04 @ 4:03 pm

UPDATE - NOW THEY ARE OUT OF STOCK on Domino GC on Dec 04 @ 11:33 pm

What a farce??!!!***

Update - busted on Dec 05 @7:49 pm. They did not fix this. Instead the Domino GC is out of stock and no longer appears on the Extra Credit. Two videos completed still show NO checkmark, but screen bottom displays the task was completed. Completed all four tasks, but not getting acknowledgement for completion. 

Update- still broken?? on Dec 06 @ 9:54 pm. Wow, did not realize how many people are very angry about this. So many comments in the Extra Credit assignment. Seems to be ongoing monthly issue. Wondering, after watching all the scam videos, are they scamming the very people, that are supposedly trying to help.??

Update - Dec 07 skipped

Update - on Dec 08 @ 12:32 AM still broken. Added this topic to another community forum under Benefits and Discounts. 

Update - Dec 09 @ 10:43 am Extra Credit still broken. Checking randomly again.

Update - Dec 12 @ 11:23 am. Still not functioning. Videos show completed, but no checkmarks and credit given to redeem. 

Update - Dec 19 @ 9:04 pm - Still shows 2 of 4 videos done but cannot redeem for any Extra Credit reward.

Update -  Dec 26 @ 12:22 pm. 26 days and still shows tasks completed but cannot redeem extra credit. 

Update - Dec 29 @ 1:45 pm 29 days and still checking. Still broken.

Update - Dec 30 @ 6:03 pm 30 days and still shows completed 2 of 4 tasks, when all are done.

Update - Dec 31 @ 4:31 pm broken still - an entire month. 

STARTING TO WONDER IF AARP CAN BE TRUSTED, CANNOT FIGURE OUT AN EXTRA CREDIT  ISSUE?? 

Is there a web programmer/designer in the house? Someone needs help at AARP...... seriously soon. 

Looked over the AARP financial statements available online 

www.aarp.org/content/dam/aarp/about_aarp/annual_reports/aarp-2024-financial-statement.pdf

and AARP received 9 BILLION in royalties in 2024 "In 2024, AARP restructured an existing royalty agreement with one of its group health insurance providers. As part of this restructuring, the frequency of the royalty payments was changed with AARP receiving a one-time royalty payment of $9.062 billion in exchange for the group health insurance provider receiving an exclusive license for the right to use AARP’s trade name and other intellectual property in marketing efforts for a particular health insurance program directly related to this agreement. "

SO definitely NO shortage of funds to fix issues, just pure laziness and deceit going on.

According to Instant Wins and Sweepstakes rules, Merkle Inc. does this for AARP. Here is the link to Merkle using Amazon AWS so they definitely have the technology to fix issues. 

www.merkle.com/en/work/case-studies/aarp.html 

REALLY, CANNOT FIGURE OUT 31 days later?? more SHADY TYPE DAYS.....

[AARPConsumerCare]

We're currently experiencing an issue with the Extra Credit activities, @DebbieW752033, and are working to resolve it as quickly as possible. We apologize for the inconvenience. - Brandon C.

[ClaudiaE682022]

Their website engineers are not very competent.  It should not be rocket science to get this right.

[leonp574353]

Sure as the sun rises in the east a new month begins and the rewards extra credit isn't working properly! AARP you can do so much better for you dues paying members! This happens month after month.

[BtW751689]

I just chatted with them, did not want to copilot to see my issue but said it is a known issue.  Of course when it is fixed the stuff we want will be gone in 60 seconds...