AARP is automatically subscribing me to newsletters. STOP IT!!!

[JDrysdaleJr]

So AARP has a new newsletter.  Great.  I didn't subscribe to it.  I don't want any newsletters.

But, here's where things get a little confusing.

I received an email from AARP asking me to "confirm [my] email subscription", giving me the impression that inaction on my part would cancel the subscription.  Nope.  I logged on to my account and first got a modal asking me to click the button to receive yet another email asking me to confirm my subscription.  I closed that out and went to my account settings, and there is was.  The new newsletter stated that I was subscribed, with a link to unsubscribe.  Link to unsubscribe, clicked.

                   I DID NOT SIGN UP FOR THIS NEWSLETTER!

A much better way would have been to send an email saying "Hey, we have a new newsletter that we think you'll like, click HERE to subscribe!"  Don't just automatically subscribe everyone and then ask them to confirm when AARP has already "confirmed" the subscription that we didn't ask for.

It's assumptions that everyone wants everything that really irritate me.  Ask first.  It's just common courtesy.  Which seems to be seriously lacking, ever since COVID-19.

[AARPConsumerCare]

I'm sorry to hear you were automatically subscribed to the newsletter, @JackD418601. Thanks for letting us know. I'll pass this information along, so we can look into it. - Brandon C.

[JDrysdaleJr]

YOU GUYS ARE DOING IT, AGAIN!!!  Received an email asking me to confirm my subscription to something I DID NOT SUBSCRIBE TO!!!  

I'm not accepting "sorry to hear" as an answer.  THIS MUST STOP!  Announce it, ask people to subscribe, tell them it's in their best interest if you must.. BUT STOP AUTOMATICALLY SUBSCRIBING EVERYONE TO EVERYTHING!!!

[JDrysdaleJr]

I just received yet another email asking me to confirm my subscription.

I logged on and thankfully found that I had not been re-subscribed.  But this is bovine scatology.  When does this actually STOP?

[AARPConsumerCare]

I understand how frustrating receiving these emails must be, @JackD418601. We'd like the chance to help and look into the issue right away. Please send us a private message with your name, mailing address, and email address. If you haven't yet enabled private messaging, you can find the instructions here - https://aarp.info/47hWcl7 - You can also connect with us via chat, text, or phone here - https://aarp.info/3epCObA - Christy C. 

[JDrysdaleJr]

I'm following the instructions in the link you sent.  Under Settings > Preferences, there is no tab for Private Messages.

I have no way to enable Private Messages.

[AARPConsumerCare]

@JackD418601 Please visit this link - https://aarp.info/3epCObA - for an alternate way to get in touch, so we can help as soon as possible. - Christy C. 

[JDrysdaleJr · Accepted solution]

Tried the 'bot approach.. tried asking for you, but the 'bot just sent me to a random support specialist.  I pasted the link to this thread in the chat.  I've been assured that I won't receive any future subscriptions to newly crafted concepts for newsletters. 

I'm not completely convinced that this is true, but I'll wait it out and see.

Just for the record:  If I receive another email asking me to confirm a subscription that I did _not_ pro-actively subscribe myself to, I'm canceling my AARP account.  The minor discounts that I occasionally enjoy are not worth the hassle.

Christy, thank you for your help.

[JDrysdaleJr]

Just got another email asking me to confirm my subscription.  Thankfully, preferences still shows no subscriptions.  But, why am I still being asked to confirm?

[AARPConsumerCare]

@JackD418601 It may take up to 10 days for these emails to stop, since we have opted you out. If you continue to receive them beyond 10 days, please don't hesitate to reach out to us, so we can investigate further. - Christy C. 

[JDrysdaleJr]

Today is 06 DEC 2025, well beyond the "10 days" to unsubscribe from "electronic email notifications of subscriptions".

I just received two emails asking me to confirm my email subscription to "AARP Campaigns".

After I send this post, I will allow a few days to make sure it propagates into the forum, then I will be canceling my AARP account.  The annoyance isn't worth the lacking discounts, or results from "fighting for us" with the USGovt, I get from this organization.

And I'm canceling it, asking AARP to pro-rate my remaining account balance and return it to me.  Not just canceling the next "auto pay" for my account.

Goodbye, and good riddance.

[AARPConsumerCare]

I'm sorry to hear you're having trouble stopping the AARP emails, @JackD418601. Visit https://aarp.info/3epCObA to contact us by chat, text, or phone, and we'd be happy to look into this for you. I apologize for any inconvenience the emails have caused. - Brandon C.

[SereneSeagull]

Rather than dealing with the discussion boards, chats bots, texts or email, have you used the Contact Us phone number and spoken to a person?

  No way in H-e (fill in the rest), would I deal with a chat, text, Bot, email or discussion board to contact an organization if I didn’t have to.  

     Phone to phone for customer service needs is how I’d go on this, since you’ve obviously come to the end of your teather in dealing with it, which sounds like that’s what you’re feeling.👍

[JDrysdaleJr]

Hi, Serene Seagull.  I replied via email, but it clearly didn't get posted here.

I did try the customer service call route.  Was assured I would not see these, any more.  Still seeing them.

I'm done.  As soon as I hit "Reply", I'm canceling my account.

V/r,

Jack