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Periodic Contributor

The Hex jigsaw puzzle won’t load.

I tried to play the Hex jigsaw puzzle and it won’t load.  Is anyone else having this issue?  I was playing the regular jigsaw puzzles, but the images are so boring and color less.  I end up reloading over and over for different images, but they all are all about the same, with few exceptions.  I did one with two amazingly colorful parrots, but that was the most exciting.  

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Community Manager
Community Manager

@tinhats, For issues like this, the fastest way to get help is through the in-game support team. Here’s how to reach them:

  • Go to the Bubble Dragons game page
  • Scroll to the bottom of the page (the same page where you click Play)
  • Click “Contact Arkadium Support”
  • A support window will open in the lower right corner of your screen
    • Make sure you’re on the correct game page so it pulls in the right details
    • You can also check the “Known Issues” section to see if this is already being tracked
  • If you don’t see your issue listed, click “Contact Arkadium”
  • Fill out the form with a few details so the team can investigate and help

 

The team can look directly into your game progress and get this sorted out for you.

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Periodic Contributor

Thank you!  

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