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Periodic Contributor

Scramble Words not giving rewards points

   I play Scramble Words every day (for points) but for at least 2 weeks or so it only gives points randomly. I play in multiple times in a day, sometimes it will reward points if I play again in the evening.

Most times it just doesn't reward points at all.

All of the other games I play for points are working perfectly.

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Trusted Social Butterfly

I play every day as well, and don’t have that problem as long as I click on “Play again” button…then it gives me rewards and I can close it after clicking that

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Periodic Contributor

  @SereneSeagull   I always click on "play again" but still have the issue

Trusted Social Butterfly

Yes, but are you using the app?  Or web page?

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Periodic Contributor

  No I always play on my laptop. Every other game one can play for rewards points works just fine and I earn my points. Only Scramble Words does not reward my points. Anyone know who I contact about this?

Trusted Social Butterfly

Hi @TamiD775835 

Here’s the info from the Contact Us page.

IMG_0154.jpeg

 

 

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Trusted Contributor

I use the app and do not have any problems

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Trusted Social Butterfly

@poppy89  Yep, I think maybe using the app might solve some of those problems. I use it almost exclusively. 

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