Updated AARP app on Apr 11th and earning points not working

[sfchew]

Updated AARP app on Apr 11th and earning points not working.

I watched a video and I did not earn any points. This use to work before the update.

At this point AARP is not useful any longer, please fix asap. thanks

[AARPConsumerCare]

Hi sfchew. Thanks for letting us know about the app not giving points. You may try logging out of the app and back in and try the activities again. If you continue to have trouble getting your points please send us a private message with your name and address, so we can take a look at your AARP Rewards account. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[rsbobcat]

The site has been a mess forever. MULTIPLE videos do not award points after watching and do not update to show that you have watched them. 

[Winter2025VA]

@rsbobcat , until AARP either updates or replace whatever software they are using to run the site, things are going to get worst. NOT sure IF it is a cashflow issue or they are hoping it will crash 100 percent = NO more having to deal with our complaints. Take care, Nicole  👵

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[*** @rsbobcat wrote 4/15/25:

The site has been a mess forever. MULTIPLE videos do not award points after watching and do not update to show that you have watched them. ***]

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