AARP Eye Center
Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP the Magazine.
Will you look into why none of the Staying Sharp videoโs and Quizzes are earning any points. I get โ Sorry No Points This Timeโ on all videoโs and quizzes. As long as itโs not Staying Sharp the video and quiz work fine and it gives the points. Clearing cache & browser do nothing to clear the problem
changing browser does not help either.
This is happening on my Apple Air iPad
Thanks
@PaulB510478 Are you getting an error message when you try to access the site? Please let me know what exactly is happening and I will do my best to assist!
@rednexsrus @BillD916633 Thanks for reaching out. Are you still having this issue? The Staying Sharp videos and quizzes are awarding points. Let me know which activities you're unable to earn points on so I can look into this further, thank you!
@AARPJanelleM Not real sure what is going on with the Staying Sharp June Extra Credit Videos.
GET YOUR SIZZLE ON WITH THESE HEALTHY RECIPES all 4 of the videos return SORRY NO POINTS and will not complete. Cannot access the Extra Credit rewards. After the video plays to the end the points badge shows the check mark but no points are given and you cannot advance to the next video. Using Google Chrome, cleared history and cashe HELP, HELP
Having trouble with Staying Sharp videos all the time. Am I suppose to subscribe or sign up for them somewhere ????????
Thanks
@BillD916633 We are currently experiencing intermittent site issues. We are working to get to the bottom of it as soon as possible. Please try to access the site again later.
@AARPJanelleM Alright, Alright, Alright.
Thanks a bunch JanelleM, the June Extra Credit activity
GET YOUR SIZZLE ON WITH THESE HEALTHY RECIPES is now back working, (6/4/22) BUT regrettably I lost the opportunity due to those intermittent site issues to redeem my hard earned points for the $5 Amazon gift card that was offered ๐ญ ๐ฉ Maybe next time !! if I am real LUCKY ๐
@AARPJanelleM Thanks for your quick reply. I tried again this morning & it still will not let me complete the Extra Credit Lesson. I noticed a post from @AARPTeri about the June Extra Credit Staying Sharp videoโs in question and it says they are for AARP members. It appears the program is not recognizing me as a long standing paying member in this activity. I can complete other Staying Sharp videoโs & quizzes that are designated MEMBER ONLY ACCESS so there must be a foul up somewhere.
Appreciate you jumping on this right away & trying to find a solution. Now it's happening with my Dell Laptop that I have been using all along. I use to complete all of the Staying Sharp activities in the past with no problems.
NEW: AARP Games Tournament Tuesdays! This week, achieve a top score in Atari Centipedeยฎ and you could win $100! Learn More.