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Re: Nov 29, Daily AARP.org Visit points missing

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Message 11 of 26

Hello JoLo,

It's Marylin; thanks so much for letting me know that not everyone is having the black banner and Transaction History problemSmiley Happy  Strange that members are having different problems, the logic would be that everyone is having the same issueSmiley Surprised

 

Have a Blessed Day

Marylin

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 12 of 26

Hello Marilyn,

 

I was able to view my Transaction History with no errors and noticed that my visit points were missing for today's visit.   The black information banner comes up with no issues.

 

JoLo49

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 13 of 26

Hello @JoLo49 

Can u view your Transaction History for the current day without an "Error message" ?

I'm curious because it takes about 12 attempts for me to view and then the black information banner is incomplete.

 

Have a Blessed Day

Marylin

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 14 of 26

I'm missing the visit points for 12/8/2019, and it appears to be an intermittent issue happening mostly on the weekends.  I wonder if the time zone difference between PST and EST could be a contributing cause.

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 15 of 26

Hello @kb2064 

Kathleen, it may be a time zone problem when you start completing daily activities at ET, but live in a different time zone.  This is my problem with Daily Visit points, I'm on CT and everything resets at 11p CT, and Daily Visit points appear in my Transaction History at 1am ET and I'm almost finished w/activities the date changes and Daily Visit points appear.  I've reported & posted the problem to no avail.

 

Have a Blessed Day

Marylin

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 16 of 26

Since it's been mentioned, I checked my daily visits, and a lot are missing, it's easy to see because I use points every day, and earn some here and there, but daily visits have stopped posting. I wonder if it will catch up after beta is over?

Kathleen
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Re: Nov 29, Daily AARP.org Visit points missing

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Message 17 of 26

@JoLo49 

 

We just added 30 points for 11/28 and 11/30.  Thank you.

 

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 18 of 26

@sandy 

 

I am missing the Daily Visit points for 11/28/2019 and 11/30/2019.

 

 

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 19 of 26

Hello @mi4090, I am getting the transaction error off and on. I am able to go back two days before getting the message.

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Re: Nov 29, Daily AARP.org Visit points missing

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Message 20 of 26

 

@JoLo49 , @ralmon , @mazur777 , @mi4090 , @andrewtoo 

 

Thank you so much for your feedback. We are aware of this error occurring with some rewards accounts and are working diligently to update. If you believe you are missing points for the Daily Login please send me a private message and I can have them added to your account today.

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