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Re: No points for watching videos

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Message 11 of 14

My ipad is a 6th generation.  Software version is 13.2.2.  I have been using Google Chrome.  Thanks for your help.

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Re: No points for watching videos

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Message 12 of 14

Hello @diana14 

Diana, I bet you can't view your Transaction History back to the beginning of program eitherSmiley Sad  

It seems that if something is working, the goal is mess it up!  I'm not seeing any problems being fixed.

Hope you get credit for the videosSmiley Happy

 

Have a Blessed Day,

Marylin

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Re: No points for watching videos

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Message 13 of 14

@diana14   We are sorry that you are experiencing this issue - can you tell me what browser and version you are using on your ipad?  We will try to help determine what is going on.

AARPTeri
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No points for watching videos

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Message 14 of 14

I have watched several videos.  No points were rewarded.  I can do a quiz and receive points.  I am no where near the daily limit on points.  I am on an iPad.  I would like to know what has happened.  I did receive points for watching videos on Monday and Tuesday on my iPad, but none today.  I am getting very discouraged with the new reward program.

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