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Conversationalist

Re: Daily Visit Points not Appearing in Transaction History

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Message 21 of 31

Hi @AARPTeri ,

 

I just checked my transaction history. I didn't get Daily each time either. Looks like the daily points for 10/2 and 10/3 are missing. Not a big deal, though. Just 15 points each.

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Periodic Contributor

Re: Daily Visit Points not Appearing in Transaction History

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Message 22 of 31

Thanks @AARPTeri.

 

I also called today about this issue.  My account was adjusted for the 3 days I was missing points for visiting the site.  I hope they find out what's causing this so I don't have to keep calling in to get the points added to my account.

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Regular Social Butterfly

Re: Daily Visit Points not Appearing in Transaction History

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Message 23 of 31

Thanks @AARPTeri ,

I appreciate you offering to add the points, but I already called.  Today my points showed up after taking about the 4th or 5th quiz.  Not at the beginning for today, will they appear randomly sometime during the day?  That's a problem that needs to be corrected, it would cut down on calls.

 

Have a Blessed Day,

@mi4090 

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Community Manager

Re: Daily Visit Points not Appearing in Transaction History

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Message 24 of 31

@mi4090  @Moesbagels  - Thank you beta testers!!  Yes, I will have this looked into and make sure you get points!

AARPTeri
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Regular Social Butterfly

Re: Daily Visit Points not Appearing in Transaction History

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Message 25 of 31

Hello @Moesbagels 

Thanks for letting me know, so I'm not alone. 

@AARPTeri  since the problem is affecting more than just me, can you assist with getting it corrected?  They are named Daily Visit points, but appear in Transaction History randomly.

 

Have a Blessed Day,

@mi4090 

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Periodic Contributor

Re: Daily Visit Points not Appearing in Transaction History

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Message 26 of 31

I am having the same issue.  On some days they appear and on others they don't.

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Regular Social Butterfly

Re: Daily Visit Points not Appearing in Transaction History

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Message 27 of 31

Hello Rewards Warriors,

 

Thanks for responding and letting me knowSmiley Happy  This just started happening yesterday, and they didn't appear in History at all.  I never logout, but I think the site automatically logs u out now, because I'm having problems with getting back in after a couple of hours of being away from site.  

 

But the Daily Visit points showed up after I'd taken about (4) quizzes, looked and Wow they were there.  That's strange because Login points were the 1st daily transaction in the old program.

 

Thanks everyone for your help and letting me know I was the only one having the problem.

 

@AARPTeri can your Daily Visit points show up anytime during the day?

 

Have a Blessed Day,

Marylin

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Regular Contributor

Re: Daily Visit Points not Appearing in Transaction History

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Message 28 of 31

This worked for me.  However, the captcha characters didn't show up so I had to play them out loud in order to enter them.


@b416308r wrote:

You may need to log out and then log back in ??


 

- Angela

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Regular Contributor

Re: Daily Visit Points not Appearing in Transaction History

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Message 29 of 31

You may need to log out and then log back in ??

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Periodic Contributor

Re: Daily Visit Points not Appearing in Transaction History

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Message 30 of 31

Hi Marylin!

 

Sorry you are having issues with your points.  Mine are showing up just fine.  I get 10 points (Daily AARP.org visit) and 5 points (Daily AARP.org visit Member Bonus).  I have gotten them every day but 10/1, and I didn't log in that day, so mine appear correct to me.

 

Hope someone can get yours fixed for you!

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