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Frequent Social Butterfly
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Re: Account Wizard....?

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No new p.c., 'same old' operating system. Not using someone elses. Nothing different. This happens only on occaison, on different sites, ones i'm familiar with already. I think I'll check with the ISP-they should have an answer, don't you think ? Thanks for your help, Frozenoem Woman Happy

Sandee2
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Re: Account Wizard....?

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Is this a new account for email, or is this a newer computer , with upgraded operating system.

 

would really need to answer more questions to get an answer.

 

There are several reason why you may be put at an account wizard screen.

 

New email, new isp, what are you doing when the screen pops up.

 

Are you logging into someone else’s WiFi as a guest or is it free access ( might be nervous for that).

 

Froze

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Re: Account Wizard....?

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Lenovo desktop--Windows 8.1

Here's the message I get : "In order to receive messages, you need to set up an account. Account Wizard will collect the necessary info to set up the account. If you do not know the information, contact system administrator or your ISP."

I looked up 'Account Wizard' & it seems to be connected with setting up a business. A scam ? I don't get it !

Sandee2
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Re: Account Wizard....?

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@ss11943859  What type of device and operating system are you using?

 

What do you mean by Account Wizard?

 

I have a lot of accounts, once setup I use the User Name and Password that I have chosen for that account. For AARP I use the drop down menu and click on My Account then I sign in. See image below.

 

AARPSignIntoAccount.jpg

 

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Account Wizard....?

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In most cases, when logging in to a site, I can click on the link or type in the address,& success.

Then again, with some sites, I apparently need to set up an account with 'Account Wizard' first.

I then leave that site. What is the purpose of this ?

Sandee2
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