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Rewards redemption site not functioning

I have reported this issue several times over the last 2 months. It was escalated to technical support and I has directed to an ombudsman contact. This is still an issue and no one will respond including the ombudsman. As this is not corrected and I have had NO SUPPORT I have resigned from AARP after eight years. Got a refund..MAYBE when this is ever resolved I shall return. Why can't a huge organization with a technkical team fix this. I understand a lot of other member have the same issue.

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I’ve suggested that one might want to contact one’s state’s Attorney General. Look up what they can do for you, and why. As well as the FTC.

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