Budget Car Rental

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Budget Car Rental

For years previous to joining AARP and getting a discount with Budget, I used them for car rentals in Az, Co, and NM. I never had any issues and the price was right. But in the last 5 years there are nothing but problems they never take responsibility for. The worst was when they'd started running renters' drivers licenses through a scanner and if it didn't pass, the rental wouldn't be offered. Mine didn't pass, but in asking what could be wrong they had no answer. I hadn't gotten a ticket/ infraction in years nor have I ever been arrested. It wasn't about credit. I tried calling customer service etc., but no one could tell me what specifically was wrong. I got robotic answers. Thankfully I was able to get a car from Enterprise the same day with no problems. Currently I'm curious about Budget's prices on a rental this summer so I tried their page and it's not accepting my AARP membership number for the discount. Why doesn't AARP look into how the company is stressing people out with their terrible practices etc and/or create a relationship with a different company to get a discount from?