AARP Expedia Issues

[WillardR279572]

Recently I had an issue with AARP Expedia and I've tried unsuccessfully to get assistance. My wife and I tried the 800 number from the website, but when we tried talking to a customer service representative it was a frustrating and unhelpful experience, the issue is above the paygrade of the call center employees we spoke to and they offered no solutions nor offered to connect us with someone that could assist.

Is there an email address to a customer complaint department for assistance? I would like to send the information to someone that could help resolve the issue.

[StephfanW784785]

Hi there @WillardR279572, here to help! We certainly understand your concern regarding Expedia We would be glad to work with the Escalation team at Expedia to have this investigated for you. If you are still having difficulties with Expedia, please either give us a call at 1-888-OUR-AARP (1-888-687-2277) to request an Escalation or send me a private message in the AARP Online Community by clicking this link and entering my username, “StephfanW784785” into the “Send to” box https://community.aarp.org/t5/notes/composepage . Please provide the following details in your message:

• Full name
• AARP Membership # (or home address)
• Phone # and email address to contact you
• Description of your issue

We apologize for the inconvenience and appreciate you informing us of your concern. We look forward to hearing from you soon!