unable to play instant wins

[FredJ428732]

anyone else having trouble playing instant wins today? is it another glitch? hopefully it gets fixed

[Ginya99]

  I've been having trouble for quite some time now.  This happened before and they fixed it.  It keeps coming up bad request.  I've tried different browsers and cleared my history and it still happens.  I just called so hopefully they will fix but I don't know why it still keeps happening. 

[AARPConsumerCare]

Hi @FredJ428732, I can understand how frustrating this can be. If you're still not able to play the instant wins, may I know what error are you getting?

[Ginya99]

I'm getting a "bad request" error.

[Ginya99]

Please see my reply to Fred above.

[a170760g]

Also, getting "Fulfillment Request Failed" & losing points 😞 

[AARPConsumerCare]

Hi a170760g. That error should now be resolved, please let us know if you're still receiving the error message. Send us a private message with your name and mailing address, and we can check on the points for the instant win for you. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[WilliamM384600]

Also unable to complete "instant wins". Encountering the same issues as others. " Fulfilment request failed". Frustrating

[AARPConsumerCare]

Hi WilliamM384600. I certainly understand your frustration. We experienced a temporary issue with the Instant Win play yesterday that was causing that error to display. The issue has been resolved by our team. Please let me know if you're still receiving the error. - Brandon C.

[SeanK1]

Getting the same and also losing points as well due to it.

[AARPConsumerCare]

Hi SeanK1. We experienced a temporary issue with the Instant Win play that caused that error message to display yesterday. The issue has been resolved. Please let us know if you're still receiving the error message. Thanks for being part of AARP Rewards. - Brandon C.

[SeanK1]

What about the points that were being taken away from us during this issue?

[AARPConsumerCare]

Send us a private message with your name and mailing address SeanK1, and we can check on the points for you. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[J896552]

Are points being deducted when you try to play instant wins?  
My points are being deducted when I try to play, but it keeps giving me the message, Fulfillment request failed.  So, I am just losing points.  I have tried the Amazon twice and I am now down 300 points.

[J896552]

Yes.  I am trying to play instant wins tonight.  I get “Fulfillment request failed.”

can’t play.  It is always something.

[AARPConsumerCare]

Thank you for the details, @J896552. We experienced a temporary issue with the Instant Win play yesterday, but our team was able to resolve it. I've sent you a private message. - Diana G.

[FredJ428732]

thats the message i'm getting