Re: Unable to process your redemption request........

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Unable to process your redemption request......

I have been getting this message the last few days and can't redeem my points for anything! What is the problem?

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@JonathanJ492501 I'm sorry, Jonathan! There's a technical issue with your rewards account and I'm escalating it for you now. Please allow up to 3-5 business days to hear back from our team via email with a resolution. Thank you!

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What works for me is to either log-out and log back in, or simply refresh the page. This usually happens to me when the page is open, but sits idle.

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