📸 Take "Screenshots" of YOUR Rewards DASHBOARD or My Accounts Page :)

[SummerOnTheWay1]

[Sunday 9/7/25 12:18pm ET]

Happy Dance 💃💃💃  by the posts TODAY on this Community Board people have RETURNED to maximum daily point earning.

A word of warning to our NEWBIES - it may be in your best interest to have EVIDENCE of the GRAND TOTAL at the end of your "daily" earning day.

Why?  🤔

Just in case the AARP "system" does NOT reward you those points during the drama with the Rewards Site.  🙄

*** When site is BACK, you can send them your evidence IF your points are NOT SHOWING on your dashboard.  👍

Happy Earning Everyone!!!

Nicole. 🙃

[CarolBurg414]

   I just discovered the same thing. I had 12,755 points last night; earned 1,515 so far today; but the total still shows 12,755. The activities, and points, are all listed on the Rewards Earned page just not calculated in the new total.

[SummerOnTheWay1]

📎  [10/6/25] Hi Carol @CarolBurg414 , what I do when this happens is to call AARP.

They should be able to SEE your Rewards Account.

Another option is to send @AARPConsumerCare a PM [private message] IF you have this TAB. There have been posts about folks NOT having it.

Hey @AARPConsumerCare , can you help Carol? Thanks!

Take care my friend,

Nicole. 💛

➡️[*** CAROL 

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@CarolBurg414 wrote:

   I just discovered the same thing. I had 12,755 points last night; earned 1,515 so far today; but the total still shows 12,755. The activities, and points, are all listed on the Rewards Earned page just not calculated in the new total.

---

[CarolBurg414]

 Thank you Nicole. I just spent 45 minutes with a Chat Agent. He claims the system is working; Codeword and Outspell are awarding points correctly; and maybe I should call back tomorrow and have someone sit with me while I play all of the games. Points lost: 1,515. They show, on the activities page, but aren't included in the TOTAL at the top of the page.

Today's Hurdle	300
Outspell	300
Daily Mini Crossword	150
Let's Crossword	450
Codeword	300
Daily AARP.org Visit	15

[AARPConsumerCare]

I'm sorry to hear your point total isn't updating, @CarolBurg414. Send us a private message with your name and mailing address, and we'd be happy to check on the points for you. Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

[DemetriusG679433]

I'm still seeing "currently undergoing unscheduled maintenance". Still can't access Rewards as of this morning, 9/8. Anyone else still having problems?

[mschne50]

Yes

[andrewtoo]

Great idea 💡 @SummerOnTheWay1 

I took a screenshot of the rewards section in the middle of the “My Account” page to document my point total at (part of screenshot shown below):

https://secure.aarp.org/account/myaarp?request_locale=en&nu=t