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Trusted Contributor

Anyone Else Hate the new Popup Windows?

AARP's most recent addition of the popup advertisement window at the bottom center of the screen that BLOCKS the "earn more points" button is simply IGNORANT. Are they trying to make it as difficult as possible to actually earn points?

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Super Contributor

P.S. No matter how I tried, I couldn't find the "x" to close the flashing ads. 

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Super Contributor

The flashy ads to the right of the puzzles are so distracting and kind of hurt my eyes...I finally installed the 

Seizsafe" extension on my chrome browser. It seems to help?

Contributor

Oh there is a new pop up about exercise on the games. It’s annoying as all get out! If I want to exercise I would.. and I don’t want to.. so.. leave me alone AARP! If this becomes something more annoying I’m leaving.. AARP!

Community Concierge

Thanks for reaching out to us, ah43285461. I can understand how frustrating that must be. Can you please message us via the chat option, so we can take a look at the pop-up you're receiving? Visit https://aarp.info/3epCObA for instructions on how to contact us through chat. - Brandon C.

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Trusted Contributor

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Trusted Contributor

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Trusted Contributor

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Trusted Contributor

And when the video is completed, it prevents you from clicking on the "earn more points" button until you close the pop-up, which often results in opening the pop-up link! 😡

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Community Concierge

Thank you for providing the screenshot. I have passed this information along, so we can look into it further. We appreciate you bringing this to our attention. - Brandon C.

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Trusted Contributor

It's the same one that everyone else is receiving. Try viewing your own videos or have your quality control people view them and you'll understand our frustrations!

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Super Contributor

I had that happen and accidently opened the pop-up a couple of times while trying to close it.  I guess they made a fraction of a cent on my fumble fingers.

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