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Super Contributor

Anyone Else Hate the new Popup Windows?

AARP's most recent addition of the popup advertisement window at the bottom center of the screen that BLOCKS the "earn more points" button is simply IGNORANT. Are they trying to make it as difficult as possible to actually earn points?

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Community Concierge

Thanks for reaching out to us, ah43285461. I can understand how frustrating that must be. Can you please message us via the chat option, so we can take a look at the pop-up you're receiving? Visit https://aarp.info/3epCObA for instructions on how to contact us through chat. - Brandon C.

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Super Contributor

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Super Contributor

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Super Contributor

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Super Contributor

And when the video is completed, it prevents you from clicking on the "earn more points" button until you close the pop-up, which often results in opening the pop-up link! 😡

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Community Concierge

Thank you for providing the screenshot. I have passed this information along, so we can look into it further. We appreciate you bringing this to our attention. - Brandon C.

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Super Contributor

It's the same one that everyone else is receiving. Try viewing your own videos or have your quality control people view them and you'll understand our frustrations!

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Super Contributor

I had that happen and accidently opened the pop-up a couple of times while trying to close it.  I guess they made a fraction of a cent on my fumble fingers.

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Honored Social Butterfly

[2/11/25] @cmulinix AARP set things up so this happens. Alot of OTHER websites do the SAME thing including online Bank Banking. Annoying and disrespectful!!! Instead of FIXING THIS SITE, they keep adding more ads. All about making money. To heck with their members. Gone are the days when AARP cared. 👵

 


[*** @cmulinix wrote:

I had that happen and accidently opened the pop-up a couple of times while trying to close it.  I guess they made a fraction of a cent on my fumble fingers.***]


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