AARP rewards are down

[LynetteS426871]

I need to purchase carnival gift cards tonight and of course, there is an update.  Can you help me?  

please help.  Thank you.

[AARPConsumerCare]

Hello @LynetteS426871, I apologize for any inconvenience that update has caused you. We were looking forward to revealing the new AARP Rewards enhancements today. Unfortunately, we hit a snag and won’t be ready until tomorrow, November 19^th. We're working diligently to bring you the best experience possible. Thanks for your patience. - Daniela R. 

[TylerL267800]

It's now almost the end of the day and it's still down is there going to be any updates or just silence from this point until you figure out what is broken?

[AARPConsumerCare]

I can understand your frustration, @TylerL267800. AARP Rewards is back! Are you still having issues? - Diana G.

[AlbertM68612]

Well its the 19th and still down?????

[AlbertM68612]

NOw the 20th and still not working...You can see the rewards and the cart but when checking out - it doesnt work

[AARPConsumerCare]

@AlbertM68612  I'm sorry you're having trouble! Please let me know what error message you're receiving by reaching out in a private message with your email address. Thanks!  Jodee R. 

[SeanK1]

They didn't say which year it will be up. So it could be Nov 19 2025

[JoelleB793540]

It's just awful! I was away and figured I had one week extra (according to my TA) to pay off my cruise. I came back from my work trip, tried to purcase to find this! They should at least allow you to purchase over the phone if their site was down for maintenance. So dumb to do this over a weekend when most people buy their gift cards then. Im going to lose now $200. It truly is disappointing! AARP Do BETTER!

[AARPConsumerCare]

JoelleB793541,  We were looking forward to revealing the new AARP Rewards enhancements today unfortunately, we hit a snag. We’re working diligently to bring you the best experience possible. Thank you for your patience! Debra

[DD73788]

They won't be back until Monday

[coolmaine]

 Now it's Tuesday, November 19th.

[LynetteS426871]

---

@DD73788 wrote:

They won't be back until Monday

---

Thank you.