AARP Rewards keeps asking me to log in but gives me an erro r message after I do log in

[Griff1968]

When I go to the AARP rewards page eventhough I am logged in to my actual account, I get the message telling me to log in again to see my AARP rewards balance etc and click on each competition. When I do this (with my correct username and password etc)...I get returned to the AARP rewards page and see the following message

"Sorry, we are having trouble accessing your account

Click to login and refresh"

I have being receiving this exact same message for the last several days. Any thoughts as to how to correct this?

Thanks,

-Griff

[AARPConsumerCare]

Thank you for reporting this issue, @Griff1968. Are you still experiencing this? Please clear your cookies and update your browser to the latest version. Here you'll find the steps if needed: https://aarp.info/2I3wo4C - Diana G.

[MemberS2006]

Having the same issues as Griff1968

Did all this but nothing helped.Was hoping maintenance last night would fix it but the issue remains for my family this morning.We have all reported it a few days ago.

[MemberS2006]

Same thing is happening to me and three other family members for a few days.We have all contacted AARP via chat and they say....We have escalated your issue to the AARP technical support team.

Not good when you can't redeem for anything or play the instant wins.

[KellytheBelly]

Hi, Griff  [@Griff1968]. I checked your link and it's a lengthy url/address with bmi and home depot iw in there, so maybe start with a fresh link. Try this one: https://www.aarp.org/ and see if that works for you. 🙂

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@Griff1968 wrote ‎10-19-2024 06:09 AM:

When I go to the AARP rewards page eventhough I am logged in to my actual account, I get the message telling me to log in again to see my AARP rewards balance etc and click on each competition. When I do this (with my correct username and password etc)...I get returned to the AARP rewards page and see the following message

"Sorry, we are having trouble accessing your account

Click to login and refresh"

I have being receiving this exact same message for the last several days. Any thoughts as to how to correct this?

Thanks,

-Griff