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I have been unable to either play instant win or do redemption since January 2025. I am unable to send a private message because I don't have a private messenger tab. I have contacted AARP customer service through chat numerous times but after 3.5 mo...
ElizavetaS25584 04-15-2025 03:02 AM
2
Replies
2
Kudos
563
Views
AARP is just a mess. They locked my account with no reason. I am not able to do any redemption this month, play instant wins or participate in sweepstakes. The same as you I chatted with their agents a few times and they said they were placing an esc...
ElizavetaS25584 01-31-2025 07:34 PM
0
Replies
4
Kudos
1022
Views
Hi Daniela, I chatted with agents and followed their recommendations to clear cache and cookies but the Private messenger icon still remains missing. 
ElizavetaS25584 01-28-2025 05:15 PM
1
Reply
0
Kudos
1575
Views
I asked my relatives who recommended me AARP to check their Preferences tab. They do have the Private messages tab between the Privacy tab and Kudos tab. However I don't have one,
ElizavetaS25584 01-27-2025 06:39 PM
0
Replies
0
Kudos
1704
Views
Hi, Daniela. I tried to activate Private messages but I was unable to find the Private Messages tab under the Preferences tab. It's missing. Those are what I have.  Preference OptionsDisplayLinear LayoutThreaded LayoutHome PagePrivacyKudos
ElizavetaS25584 01-27-2025 06:17 PM
3
Replies
0
Kudos
1712
Views
I have been unable to either play instant win or do redemption since January 2025. I am unable to send a private message because I don't have a private messenger tab. I have contacted AARP customer service through chat numerous times but after 3.5 mo...
ElizavetaS25584 04-15-2025 03:02 AM
2
Replies
2
Kudos
563
Views
AARP is just a mess. They locked my account with no reason. I am not able to do any redemption this month, play instant wins or participate in sweepstakes. The same as you I chatted with their agents a few times and they said they were placing an esc...
ElizavetaS25584 01-31-2025 07:34 PM
0
Replies
4
Kudos
1022
Views
Hi Daniela, I chatted with agents and followed their recommendations to clear cache and cookies but the Private messenger icon still remains missing. 
ElizavetaS25584 01-28-2025 05:15 PM
1
Reply
0
Kudos
1575
Views
I asked my relatives who recommended me AARP to check their Preferences tab. They do have the Private messages tab between the Privacy tab and Kudos tab. However I don't have one,
ElizavetaS25584 01-27-2025 06:39 PM
0
Replies
0
Kudos
1704
Views
Hi, Daniela. I tried to activate Private messages but I was unable to find the Private Messages tab under the Preferences tab. It's missing. Those are what I have.  Preference OptionsDisplayLinear LayoutThreaded LayoutHome PagePrivacyKudos
ElizavetaS25584 01-27-2025 06:17 PM
3
Replies
0
Kudos
1712
Views
I have been unable to either play instant win or do redemption since January 2025. I am unable to send a private message because I don't have a private messenger tab. I have contacted AARP customer service through chat numerous times but after 3.5 mo...
ElizavetaS25584 04-15-2025 03:02 AM
2
Replies
2
Kudos
563
Views
AARP is just a mess. They locked my account with no reason. I am not able to do any redemption this month, play instant wins or participate in sweepstakes. The same as you I chatted with their agents a few times and they said they were placing an esc...
ElizavetaS25584 01-31-2025 07:34 PM
0
Replies
4
Kudos
1022
Views
Hi Daniela, I chatted with agents and followed their recommendations to clear cache and cookies but the Private messenger icon still remains missing. 
ElizavetaS25584 01-28-2025 05:15 PM
1
Reply
0
Kudos
1575
Views
I asked my relatives who recommended me AARP to check their Preferences tab. They do have the Private messages tab between the Privacy tab and Kudos tab. However I don't have one,
ElizavetaS25584 01-27-2025 06:39 PM
0
Replies
0
Kudos
1704
Views
Hi, Daniela. I tried to activate Private messages but I was unable to find the Private Messages tab under the Preferences tab. It's missing. Those are what I have.  Preference OptionsDisplayLinear LayoutThreaded LayoutHome PagePrivacyKudos
ElizavetaS25584 01-27-2025 06:17 PM
3
Replies
0
Kudos
1712
Views
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Date Registered ‎06-05-2024 07:47 PM
Last Visited ‎07-15-2025 08:26 PM
Total Messages Posted 8
Total Kudos Received 11
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