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@AndrewB228832 is my brother and we are traveling together. His purchases went through. Mine have not. I have called multiple times. I have tried to get a hold of Magda. I have chatted with reps. I have talked to Princess. I have spent hours trying t...
NateB566161 09-01-2023 12:49 PM
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Replies
1
Kudo
500
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And I read the T&C. The customer service reps are quick to quote and point it out. It is small and obscure. It is at the point that you sign up for a free account. It isn’t easily seen when you are clicking on purchase and parting ways with a thousan...
NateB566161 09-01-2023 12:38 PM
0
Replies
0
Kudos
1121
Views
There is no transparency and no communication. I still have never received an email confirming that I purchased two (2) $500 gift cards. AARP did a very good job taking my money. A very bad job keeping it without giving me what I purchased.  
NateB566161 09-01-2023 12:32 PM
1
Reply
0
Kudos
1124
Views
I am glad @DanielleT737856 had her problem resolved. I am still waiting for $1000 in gift cards. My credit card has been charged. My money is gone. But I have no gift cards. I don’t have any resolution despite an escalation and promise that the issue...
NateB566161 09-01-2023 12:29 PM
2
Replies
0
Kudos
1130
Views
@AARPJanelleM I have gone through the entire purchasing process up to the final screen.  No where in the process are the T&C linked.  No where does it state that you agree to the T&C for that transaction.  When did I agree to the T&C?  When I signed ...
NateB566161 08-30-2023 03:12 PM
0
Replies
0
Kudos
1251
Views
@AndrewB228832 is my brother and we are traveling together. His purchases went through. Mine have not. I have called multiple times. I have tried to get a hold of Magda. I have chatted with reps. I have talked to Princess. I have spent hours trying t...
NateB566161 09-01-2023 12:49 PM
0
Replies
1
Kudo
500
Views
And I read the T&C. The customer service reps are quick to quote and point it out. It is small and obscure. It is at the point that you sign up for a free account. It isn’t easily seen when you are clicking on purchase and parting ways with a thousan...
NateB566161 09-01-2023 12:38 PM
0
Replies
0
Kudos
1121
Views
There is no transparency and no communication. I still have never received an email confirming that I purchased two (2) $500 gift cards. AARP did a very good job taking my money. A very bad job keeping it without giving me what I purchased.  
NateB566161 09-01-2023 12:32 PM
1
Reply
0
Kudos
1124
Views
I am glad @DanielleT737856 had her problem resolved. I am still waiting for $1000 in gift cards. My credit card has been charged. My money is gone. But I have no gift cards. I don’t have any resolution despite an escalation and promise that the issue...
NateB566161 09-01-2023 12:29 PM
2
Replies
0
Kudos
1130
Views
@AARPJanelleM I have gone through the entire purchasing process up to the final screen.  No where in the process are the T&C linked.  No where does it state that you agree to the T&C for that transaction.  When did I agree to the T&C?  When I signed ...
NateB566161 08-30-2023 03:12 PM
0
Replies
0
Kudos
1251
Views
@AndrewB228832 is my brother and we are traveling together. His purchases went through. Mine have not. I have called multiple times. I have tried to get a hold of Magda. I have chatted with reps. I have talked to Princess. I have spent hours trying t...
NateB566161 09-01-2023 12:49 PM
0
Replies
1
Kudo
500
Views
And I read the T&C. The customer service reps are quick to quote and point it out. It is small and obscure. It is at the point that you sign up for a free account. It isn’t easily seen when you are clicking on purchase and parting ways with a thousan...
NateB566161 09-01-2023 12:38 PM
0
Replies
0
Kudos
1121
Views
There is no transparency and no communication. I still have never received an email confirming that I purchased two (2) $500 gift cards. AARP did a very good job taking my money. A very bad job keeping it without giving me what I purchased.  
NateB566161 09-01-2023 12:32 PM
1
Reply
0
Kudos
1124
Views
I am glad @DanielleT737856 had her problem resolved. I am still waiting for $1000 in gift cards. My credit card has been charged. My money is gone. But I have no gift cards. I don’t have any resolution despite an escalation and promise that the issue...
NateB566161 09-01-2023 12:29 PM
2
Replies
0
Kudos
1130
Views
@AARPJanelleM I have gone through the entire purchasing process up to the final screen.  No where in the process are the T&C linked.  No where does it state that you agree to the T&C for that transaction.  When did I agree to the T&C?  When I signed ...
NateB566161 08-30-2023 03:12 PM
0
Replies
0
Kudos
1251
Views
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Date Registered ‎08-27-2023 10:47 PM
Last Visited ‎09-02-2023 03:56 PM
Total Messages Posted 5
Total Kudos Received 1
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