I made many fruitless calls as described above. They read from the script how much they appreciate customers, and then dismiss concerns or just  hang up. I would appreciate a direct line to the processing or escalation department. Thanks

Hello, We ordered several gift cards for Best Buy (for appliances), and none have arrived on the same day. Usually they arrive within minutes or hours. I tried calling, and our concerns were dismissed. When asked to escalate to the processing departm...