NOTE: SSA is Strengthening Identity Protection Procedures -

[GailL1]

 Identity protection is 1st and center at the SSA - to protect your identity and pay the right person, the correct amount.  

SSA News Release

  SSA.gov Press Release 03/18/2025 - Social Security Strengthens Identity Proofing Requirements and Ex... 

from the link 

 The Social Security Administration (SSA) is taking proactive steps to enhance the security of its services by implementing stronger identity verification procedures.

The updated measures will further safeguard Social Security records and benefits against fraudulent activity

Over the next two weeks, SSA will carefully transition to stronger identity proofing procedures for both benefit claims and direct deposit changes. Individuals seeking these services who cannot use their personal “my Social Security” account, which requires online identity proofing, will then need to visit a local Social Security office to prove their identity in person.

At the same time, the agency will expedite processing all direct deposit change requests – both in person and online – to one business day. Prior to this change, online direct deposit changes were held for 30 days.

The agency’s two-week transition plan includes training frontline employees and management about the new policy and careful monitoring of policy compliance. At the conclusion of the transition period, on March 31, 2025, SSA will enforce online digital identity proofing and in-person identity proofing.

SSA will permit individuals who do not or cannot use the agency’s online “my Social Security” services to start their claim for benefits on the telephone. However, the claim cannot be completed until the individual’s identity is verified in person. The agency therefore recommends calling to request an in-person appointment to begin and complete the claim in one interaction.

Individuals with and without an appointment will need to prove identity before starting a transaction. Individuals who do not or cannot use the agency’s online “my Social Security” services to change their direct deposit information, can visit a local office to process the change or can call 1-800-772-1213 to schedule an in-person appointment.

SSA recently required nearly all agency employees, including frontline employees in all offices throughout the country, to work in the office five days a week. This change ensures maximum staffing is available to support the stronger in-person identity proofing requirement.

SSA plans to implement the Department of Treasury’s Bureau of Fiscal Service’s payment integrity service called Account Verification Service (AVS). AVS provides instant bank verification services to proactively and timely prevent fraud associated with direct deposit change requests.

The agency will continue to monitor and, if necessary, make adjustments, to ensure it pays the right person the right amount at the right time while at the same time safeguarding the benefits and programs it administers.

People who do not already have a “my Social Security” account can create one at www.ssa.gov/myaccount/.

[Winter2025VA]

@GailL1 , with all those YEARS of people using Social Security Numbers of DEAD people - this may eliminate this. Thanks for posting, Nicole  👵

[EricV943033]

This is a blatant attempt to make it more difficult if not impossible for some people to claim the benefits they have earned!