Consumer Cellular Stealing Money

[LowlyJimson]

Canceled Consumer Cellular service in October '25 but got a bill in November for service thru December 9th.  Called in Nov. and rep explained billing cycle policy. CC took $54.94 out of my bank account and was told that was the final charge.  Got notified Dec. 26 that another $54.94 would be taken out of my account with the same explanation as I got earlier, a verbal conversation they say they have no record of.  Now (12/26/25) they say the latest draw of $54.94 will be the last.  BOTTOM LINE: No service since 10/24/25 but $54.94 taken out of my account in November AND December.  STAY AWAY FROM CONSUMER CELLULAR!!

[WebWiseWoman]

Agreed, Jimson! Got caught in this cycle many years ago and obviously it continues unchecked.

I'd suggest Google "consumer cellular complaints" and you'll find a section titled "Where to File a Complaint" with links to the Better Business Bureau (BBB) and Federal Communications Commission (FCC); I used both when I had this issue and received full refund for overcharges (even though as you experienced they denied one call). I can't remember which complaint got the refund (far too long ago) but I filed with both so maybe that will help your case.

Best regards and Happy New Year!