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OK for many men, we don't buy many shoes.
At one time, Zappos had turned internet sales into a high quality customer experience.
Sadly that seems over. Just received an order. Product box showed obvious excessive handling. Opening box product was clearly "re-wrapped" and while showing no obvious signs or wear, they were covered in pet hair. Took 9 days for the original order to be filled and now at least another week for replacement. Total purchase for 1 item over $100. So nasty I did not even want to check the fit first.
While so many retail stores restricting returns, seems Zappos is not in touch. I only purchased from Zappos one time before and will not again. If I had not used AARP points on a gift card, I would have not accepted the offer for a replacement products. So to use the $30 gift card, I am spending $75 on my credit card with a company that has clearly "lost it" in my opinion.
Zappos until recently give all VETS a 10% discount off of everything.They took the Veteran's discount back, but still gave other groups the very same 10% discount. Please join me and boycott ZAPPOS! I refuse to buy, and my wife also refuses to buy anything ever again from them! I have emailed them a dozen times for a reasonable explanation, but they never reply.
Please consider this when there are many other venues that sell the same products at the very same prices. Peace to all VETS!!
"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679