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Where is my Carnival Gift card email?

Carnival gift card not received
I ordered one $500 Carnival gift card 2 days ago.  I have not received an email and yes, I checked my spam folder. My cruise leaves tomorrow. Please advise.

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@SusanM60867 Hi Susan, let me help! Your escalation is being worked on by our team. Your case was created yesterday and you can expect to receive an email shortly. 

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