Unable To Process your redemption request

[ReneeD757581]

 I receive "Unable to process your redemption request" when I try to retrieve AARP Rewards points.

[garyfish49]

Other folks have posted about this problem in another thread:

https://community.aarp.org/t5/Redemption/Unable-to-process-request-error-on-redemption/m-p/2540159#M...

[AARPConsumerCare]

Hi Garyfish49! I am sorry there is an issue with your rewards. Please reach out to us, so we can assist. You can use this link to find the options for reaching AARP: https://aarp.info/3epCObA -Sue J

[AARPConsumerCare]

Hi @ReneeD757581, there seems to be an issue with your AARP Rewards account. I've escalated this for you, and someone from our team we'll get back to you within five business days, with details. Thanks. - Diana G.

[ReneeD757581]

I have wait 5 day but I don't see fix ..

[AARPConsumerCare]

@ReneeD757581, I see there was an escalation made on February 29th. Today marks the 5th business day. Please keep an eye on your email (including the spam/junk folder). Thanks. - Diana G.