Three Exciting New AARP Rewards Cruise Line Gift Cards!

[AARPTeri]

Week of 3/28/22, we’ve added the following three gift cards to the Rewards catalog:

• Royal Caribbean Digital Gift Card (Members Only)
• $450 ($500 Value 10% off)
• $90 ($100 Value 10% off)

• Holland America Line Digital Gift Card (Available to all)
• $450 ($500 Value 10% off)
• $90 ($100 Value 10% off)

• Princess- Digital Gift Card (Available to all)
• $450 ($500 Value 10% off)
• $90 ($100 Value 10% off)

Redeem yours today! https://www.aarp.org/rewards/redeem/ 

[shellig569081]

Says I can’t join rewards program because I live in the United States Virgin Islands only the upper 48 states can join !!!! that sucks!!!!!

[SRS92101]

Hi there, I keep clicking on the link https://www.aarp.org/rewards/redeem/  and it keeps bringing me to the same "get started with AARP rewards" page. I've signed up but it's like a loop that keeps bringing me back to that same page. Is the site broken right now?

[CarolynB64593]

They need to fix it.....it's May 13th and it is still doing the same! 

[AARPJanelleM]

@CarolynB64593 Try this link: https://www.aarp.org/rewards/redeem/ This link will take you directly to the redemption options under the AARP Rewards program. If you are being taken to the login page, be sure to login before trying to access the redeem page. I'm always here if you need anything further. 

[SusanB408177]

it still does not work - the link you have given redirects to the rewards home page 

[SusanB408177]

AARPJanelleM

AARPTeri please check the rewards link https://www.aarp.org/rewards/redeem/ it is not working - simply redirects to the rewards home page and from there, it does not appear that there is a way to get to the rewards page.

[AARPJanelleM]

@SusanB408177 Hi Susan, let me help! The Rewards redeem link is working properly; please check out the troubleshooting steps for site issues if you're still being redirected: The AARP Website Is Not Working As Expected

[AARPJanelleM]

@SRS92101 Hi Steve, the site is not broken right now. It is up and working properly. Be sure to click the "Login" button on the Get Started page to login to the Rewards site so you can access the redeem page. I'm always here to help!

[CarolynB64593]

Is there a way to just see what cruise line gift cards that you offer?  It is tedious going through this whole list when you are searching for something specific!  

[RustyB565704]

I click on the link to redeem and it's just stuck on that page. The link "To Get Started With AARP Rewards" appears to  be broken. 

[AARPJanelleM]

@RustyB565704 Here is a direct link to the redeem site: https://www.aarp.org/rewards/redeem/ Are you getting an error message when you click to Get Started with AARP Rewards?  

[DeborahR538759]

I’m trying to sign up for Holland cruise gift cards using rewards program.  I add my phone no., get the text code, enter it and keep getting the “Hmmm looks like etc.”. I’ve done it numerous times. How do I join the program to purchase cards?

[AARPTeri]

The quickest way to get this resolved is to call our AARP Rewards Support at 1-866-451-6305.

[SandraW323746]

Can I use the Royal Caribbean gift cards for payment on my cruise with my travel agent?

[AARPJanelleM]

@SandraW323746 Good question, Sandra. We recommend that you check out the Rewards terms and redemption instructions shown on the item redemption page for complete info. 

[LauraL263632]

Hi,  I purchased 4-$500 Princess GC's and 1-$500 Holland America GC's on 2/18/23.  I received one Princess GC (Order # 8058) and the Holland America GC.   I'm missing three $500 Princess cards.  Checked spam folder and not there.  Checked my credit card statement and was charged for 5.  Can you resend? 

Thanks Laura

[JoyceW364692]

Did you end up getting the gift cards? how much longer did you wait?

[AARPJanelleM]

@LauraL263632 It can take up to 24 hours to receive the replacement emails and they were sent yesterday. Let me know if there's anything further we can do!

[KathlindaR821521]

We just purchased five $500 Holland America gift cards for $450 each through AARP to help pay for our upcoming cruise. I entered each of the five gift cards for payment, however, Holland America only valued each gift card at $450, not the $500 as promoted on your website. Were the giftf cards that were sent to me mis-valued? It really wasn't worth buying the gift cards. Please advise.

[AARPJanelleM]

@KathlindaR821521 Thanks for letting us know. Were you able to get to the bottom of this when you gave us a call? The notes on your account show that you were able to check the balance with a phone agent. If you're still having an issue with the available balance on the gift cards you purchased, please reach out to Holland America Line. They can be reached via email at HALgiftcardsupport@hollandamerica.com or phone 1-855-501-4161. Complete gift card terms and conditions can be found on their site: https://www.hollandamerica.com/en_US/legal-privacy/gift-card-terms-and-conditions.html

[JodiB988076]

I ordered three Princess gift cards 3 days ago and have yet to receive an email with the gift card info (PIN). (We even checked the spam folder.)   I checked my VISA statement, and I was charged the correct amount.  Let me know what I should do.

[AARPJanelleM]

@JodiB988076 Thanks for flagging. We escalated this for you when you contacted us via chat. You can expect a resolution within 3-5 business days. I'm always here to help!

[JenniferT825967]

I can't seem to get to that area of the website. I keep getting redirected to the "get started" page.

[BillD916633]

Consider yourself lucky. See @JodiB988076  post above

[KellyT739254]

Me, too!

[pennyring]

Hi @AARPJanelleM ,

I purchased (5) Princess Cruises gift cards, but only received emails for (4) of them. Would you be able to resend? I'm looking for the one ending in 62.

Thank you,

Amber

[AARPJanelleM]

@pennyring Sure thing, Amber! I re-sent that email for you, it should be delivered within 24 hours. Be sure to also check your spam folder. Let me know if there's anything further I can do!

[pennyring]

You're amazing!  Received moments ago and I have paid off our cruise! Appreciate your quick help! ❤️

[RogerR733153]

I purchased the Royal Caribbean cards to pay off a cruise balance.  Went to my cruise account to and it didn't take it.  I called to void and refund and was told that AARP's policy is to do nothing to help.  Buyer Beware, How is this advocating for older retired people???  You just expect people to lose their funds if they cannot use the card and need that money.  This seems so anti what this organization is supposed to stand for.  And...you warn people about scams.  AARP should assist with errors , especially when notified within minutes of the transaction.