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Periodic Contributor

Still waiting in princess gift card

I ordered it about 15 hours ago but still did not get it yet and I need to pay for my reservation can you resend it to me thank you I bought 2 $500 gift card and thought it was instant 

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Community Concierge

@JoyceW364692 I apologize, Joyce. The gift card emails take up to 24 hours to be delivered and I'm unable to re-send them until after this timeframe has passed. Also, be sure to check your spam folders in case the emails land there. 

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Periodic Contributor

Been over 24 hours and still no gift card yet please help or resend thanks

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Community Concierge

@JoyceW364692 Thanks for letting me know! This was escalated when you chatted with us and our team is working on your case. You can expect a resolution from our escalations team within 3 business days.

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