Rewards Search Bar Not Working

[k380494p]

If you try to filter rewards by putting in ANY term in the filter results box, a return of ‘No Results’ is displayed. So if you are looking for a specific reward, you have to go through all the rewards to find it.  

I don’t recall ever having this problem in the past, so why now?  

[rednexsrus]

Just used the search bar filter on  “Points -greeting -coloring -ebook”

was working fine. It found the Cold Stone Creamery $10 Members Only 14000 points gift card. Please try it again 

lucyp

[rednexsrus]

IT KEEPS HAPPENING

OCTOBER 2023 Update:    Anyone else experiencing this new technical problem !! 

My search bar is acting weird again.

The stock filters on the left work fine. Anything entered in the search field only starts the spinning circle in the search bar, like it's thinking or performing the search. Nothing happens and no way to clear the search bar other than choose a stock filter.

Right now the search field is useless.

Cache and browsing data has been cleared, tried other browsers and jiggled the wires. 

It would not filter on PIZZA and we know there is a Papa John's card in the catalog ?????

In fact it will not search on any text entered. 

Attention: @AARPJanelleM if you read this please have tech support check it out 

Thank You 

[rednexsrus]

Forgot to mention but the dropdown arrow in the red banner at the top of this page 

is still not working. 

@AARPJanelleM can you look into this again 

Thanks 

HAPPY HALLOWEEN  

[KellytheBelly]

@rednexsrus  No issue here! 

[rednexsrus]

Thanks Kelly @KellytheBelly 

The gremlins have returned 

HAPPY HALLOWEEN 

[KellytheBelly]

Not unless you gave them pizza after midnight! 😉 🍕🤤 😂

[k380494p]

Thanks Lucy.  When I tried the bar a little after I posted, it was working.  It must have been a short term blip in the system.