😭 Redemption ISSUES!!! AARP "free" Rewards Program.

[Winter2025VA]

Hello AARP @AARPConsumerCare , I hope you guys are well!!!

⬇️[*** Below are ISSUES with REDEEMING on the Rewards Site.

Can you help?  🤔

Thanks,

Nicole!

[Winter2025VA]

FIXED 💃

[Saturday 1/10/26 1:56pm ET]

@AARPConsumerCare , the FREE ENTRY for the PetSmart instant win is producing a Bad Request error message.

Thanks,

Nicole 💛

[MariaK113398]

Yesterday I got BAD REQUEST on all the instant wins. When this happens in the afternoon I usually wait and play them again in the early evening around 8 pm and they usually work then.

[Winter2025VA]

I EDITED THIS POST @MariaK113398 .

Thanks Maria for info. I just tried the Petsmart AGAIN after seeing@SereneSeagull post stating it worked for them.

It is now working.

Take care,

Nicole 💛

[SereneSeagull]

I just did it just now to see, and it’s working fine on the App.  Didn’t win, lol, but worked.

[Winter2025VA]

@SereneSeagull , yes it is now working. I DONOT use the app.

[MariaK113398]

I noticed that all 4 instant wins that were added this month (Jan 2026) do not have links for the free entry method. I wonder if this is intentional (possibly eliminating the free method) or just  an oversight??

[Winter2025VA]

[Sunday 1/4/26 4:01pm ET]

Maria @MariaK113398 , I donot want them but hope they will fix it for you tomorrow (Monday).

Take care,

Nicole 💛

[Winter2025VA]

[Tuesday 11/25/25 1:24pm ET]

Thanks AARP Brandon @AARPConsumerCare , it is all FIXED now. Nicole 💛

[AARPConsumerCare]

Glad to hear it! Thanks for being part of AARP Rewards. - Brandon C.

[Winter2025VA]

[Tuesday 11/25/25 10:21am ET]

@AARPConsumerCare , can you ask your IT Department to look into this concerning error message? I got it both times when using the FREE ENTRY OPTION for the Macy's & Michael's Instant Wins. Those were the ONLY ones I tried just now. Yesterday, they were fine.

📸  Screenshot Attached = Your connection is not private.

[AARPConsumerCare]

Thanks for providing the screenshot. I've reported this, so we can look into it. You may try logging out and back in then try the entry again. Let me know if you're still seeing the error. - Brandon C.

[Winter2025VA]

[Tuesday 11/25/25 11:48am ET]

Thanks for responding AARP Brandon @AARPConsumerCare , yes - error message still there.

Maria @MariaK113398 , any updates for AARP Brandon?

I had "rebooted, cleared cache".

Nicole 💛

[MariaK113398]

Everything is working normally for me now, no scary messages!!

[Winter2025VA]

[Tuesday 11/25/25 1:12pm ET]

Maria @MariaK113398 , that is good news!!! I am heading to try AGAIN. Nicole 💛

[MariaK113398]

I'm glad you posted this, I am having the same problem when doing the Spin to Win and also the free method of entry for the instant wins. It says the security certificate expired in the last day? Never a dull moment with AARP Rewards!!!

[Winter2025VA]

[Tuesday 11/25/25 10:59am ET]

Maria @MariaK113398 , so glad you responded as I was wondering IF it was just me with the "suggestion" of using ENHANCED CHROME error message.

I "switched" from STANDARD CHROME and still getting this error message.

Lol, yes, welcome to paradise my friend. Nicole 💛

[Winter2025VA]

[Tuesday 11/25/25 9:44am ET]

Hello AARP Brandon @AARPConsumerCare , here is the "information" you had requested yesterday. Just now had the time to find it for you.

(1) As stated in my previous complaint, the filter for "points only" giftcards is off this month.

(2) When "points only" filter is used for the category "retail" ONLY 18 giftcards show up.

10 are missing which show up when only the filter for "category" retail is used.

📸  I am attaching a screenprint of BOTH SEARCHES. (Search using filters for "points only & retail". Search using only filter for "retail".

(3) With the "points only" filter not working correctly, we have to now search through 142 giftcards for BOTH "purchase & points only" combined.

[Winter2025VA]

AARP Brandon @AARPConsumerCare , lol - forgot to include the names of giftcards as you requested. Getting older - sorry!!! 🙄

➡️[*** THE ONES THAT SHOW UP FOR THE "points only & retail" filters.

(1) Cabela's 12,000 points.

(2) NFL 14,000 points.

(3) Baja 12,000 points.

(4) Baja 12,000 points.

(5) Camping World 11,000 points.

(6) Camping World 11,000 points.

(7) Camping World 11,000 points.

(8) H&M 12,000 points.

(9) Trelawear 65,000 points.

(10) Flowers.com 17,000 points.

(11) Shari's 17,000 points.

(12) NFL 14,000 points.

(13) NFL 14,000 points.

(14) ProFlowers 18,000 points.

(15) FTD 18,000 points.

(16) KinCapsule 6,200 points.

*** Filter says 18, but only 16 showing.

➡️[*** THE 10 THAT SHOW UP "ONLY" when "points only" filter is not used.

(1) Home Depot 16,000 points.

(2) Ulta 17,000 points.

(3) DSW 18,000 points.

(4) PetSmart 16,000 points.

(5) Sheets 18,000 points.

(6) Bass 17,000 points.

(7) NFL 14,000 points.

(8) NFL 14,000 points.

(9) Digital Legacy 10,000 points.

(10) Flowers.com 14,000 points.

[Winter2025VA]

[Monday 11/24/25 12:21pm ET]

Thanks AARP Brandon @AARPConsumerCare for your PM/private message about the "issue" below.

➡️[*** [Saturday 11/22/25 10:14am ET]

@AARPConsumerCare , when you guys return on MONDAY from being off for the weekend - can you "escalate" the following issue for us?

(1) For some time now, the really nice way of SEARCHING on your Rewards Site seems to have a glitch.

(2) For example.

The SEARCH FOR retail category, for points redemption type does NOT show ALL giftcards for that search.

We use to be able to search using these TWO FILTERS AND HAVE ALL giftcards show up.

(3) After I post this, I will send you guys a PM/private message as I know you will ask me to do this.

Thanks,

Nicole ‌💛‌

[Winter2025VA]

[Saturday 11/22/25 10:38am ET]

Thank you @AARPConsumerCare , I was able to do a FREE ENTRY for the Bath & Body Works instant win.

Thanks for "fixing" the BAD REQUEST error message I had reported yesterday.

Nicole 💛

[Winter2025VA]

[Saturday 11/22/25 10:14am ET]

@AARPConsumerCare , when you guys return on MONDAY from being off for the weekend - can you "escalate" the following issue for us?

(1) For some time now, the really nice way of SEARCHING on your Rewards Site seems to have a glitch.

(2) For example.

The SEARCH FOR retail category, for points redemption type does NOT show ALL giftcards for that search.

We use to be able to search using these TWO FILTERS AND HAVE ALL giftcards show up.

(3) After I post this, I will send you guys a PM/private message as I know you will ask me to do this.

Thanks,

Nicole 💛

[Winter2025VA]

FIXED!!! [Friday 11/21/25 12:35pm ET]

Hello @AARPConsumerCare , I just tried to do the FREE ENTRY for the Bath & Body Works Instant Win.

Gave me a BAD REQUEST.

It was fine YESTERDAY.

Thanks,

Nicole 💛

[Winter2025VA]

[Sunday 8/31/25 7:29pm ET]

SAME THING AS WITH PREVIOUS EGIFTCARD (see post at bottom) WITH $10 MACY's 8/28/25 to 9/3/25. But "different" Reference Number.

Reference # 97.d700de17.1756681367.6ad42b80.

[Sunday 8/31/25 6:59pm ET]

SAME THING AS WITH PREVIOUS EGIFTCARD (see post at bottom) WITH $15 SKECHERS 8/30/25 to 9/5/25. But "different" Reference Number.

Reference # 97.336533b8.1756680031.f453b5.

[Sunday 8/31/25 6:37pm ET]

Hey @AARPConsumerCare , the FREE ENTRY OPTION for the $10 Bath & Body Works eGiftcard 8/31/25 to 9/6/25 is NOT working.

Error Message.

An error occurred while processing your request.

‌‌➡️‌‌[*** Reference #97.48d02e17.1756678938.399f6a35.

https://errors.edgesuite.net/➡️[*** Reference #97.48d02e17.1756678938.399f6a35.

[Winter2025VA]

[Sunday 8/31/25 6:59pm ET]

SAME THING AS WITH PREVIOUS EGIFTCARD (see post at bottom) WITH $15 SKECHERS 8/30/25 to 9/5/25. But "different" Reference Number.

Reference # 97.336533b8.1756680031.f453b5.

Thanks again,

Nicole!

[Sunday 8/31/25 6:37pm ET]

Hey @AARPConsumerCare , the FREE ENTRY OPTION for the $10 Bath & Body Works eGiftcard 8/31/25 to 9/6/25 is NOT working.

Error Message.

An error occurred while processing your request.

‌➡️‌[*** Reference #97.48d02e17.1756678938.399f6a35.

https://errors.edgesuite.net/➡️[*** Reference #97.48d02e17.1756678938.399f6a35.

[Winter2025VA]

[Sunday 8/31/25 6:37pm ET]

Hey @AARPConsumerCare , the FREE ENTRY OPTION for the $10 Bath & Body Works eGiftcard 8/31/25 to 9/6/25 is NOT working.

Error Message.

An error occurred while processing your request.

➡️[*** Reference #97.48d02e17.1756678938.399f6a35.

https://errors.edgesuite.net/➡️[*** Reference #97.48d02e17.1756678938.399f6a35.

📸  Two Screen Shots Attached.

Thanks,

Nicole!

[Winter2025VA]

[Wednesday 8/20/25 8:20pm ET]

Thank you SO MUCH AARP @AARPConsumerCare for "fixing" the STARBUCKS "glitch" I reported YESTERDAY!!!

Nicole 💛

[Winter2025VA]

➡️[*** ERROR HAS RETURNED. [Tuesday 8/19/25 10:24pm ET]

➡️[*** ERROR HAPPENED & FIXED. [Wednesay 8/13/25 7:12pm ET]

Hello AARP @AARPConsumerCare , I just tried the LINK in the PDF for the "free entry" for the $10 Barnes & Noble Instant Win eGift Card (8/12/25 to 8/19/25. Error Message says "Bad Request".

Thanks,

Nicole!

📸  2 Screenshots Attached.

[Winter2025VA]

[Tuesday 8/19/25 10:04pm ET]

Hello AARP @AARPConsumerCare , I just tried the LINK in the PDF for the "free entry" for the $100 Starbuck's Instant Win eGift Card (8/19/25 to 8/25/25). Error Message says "Bad Request".

📸  2 screenshots attached.

Thanks,

Nicole!

[Winter2025VA]

[Thursday 8/14/25 6pm ET]

Thank you SO MUCH AARP @AARPConsumerCare for "fixing" the $10 LOWE'S Instant Win Free Entry "glitch" I reported YESTERDAY!!!

Nicole ‌💛