UPDATE: Wednesday 5/3/2023, $450 charge is posted/cleared to credit card and no longer in pending state. Customer service was contacted to send or resend card on 5/1; they asked email adress and I provided it again--which was the one they had on file; I was given a specific time that I would receive the card by (Monday 5/1/23 at 420PT). I never received an email confirmation of purchase, although it is listed as a "purchase" in my aarp account. GIFT CARD WAS NEVER RECEIVED OR SENT. I checked spam folder as well as deleted emails in case it was accidentally deleted. (There were also posts on this thread supposedly from AARP stating they would resolve the issue. Again, the ONLY way this can be resolved for me is to 1. For AARP to provide the purchased electronic gift card or 2. Reverse the credit card charge. I think that I'm being reasonable, not sure what there is more to discuss.)
Obviously, for me, this WAS a scam (I don't know what other word to better describe it as at this point. I made a purchase, they received the money, I contacted customer service, no service was provided.) I did file a dispute with my credit card today.
I am posting my experience in hopes that others will read prior to purchase and be cautious of this website, especially since it is targeted to seniors or elderly people. I suspect they think that people will "forget" they purchased the card (by not sending email confirmations) or not look over their credit card charges. AARP would have made no attempt to contact me in regards to this issue if I had not contacted them first. (This is also blatantly noticeable by a supposed "representative" trying to "help" here.)
I would like to think that the "card was out of stock", there was an IT issue, payment had to clear before issuing, etc...but again, there were ZERO email attempts to relay a delay in processing time to me.
That said, I do know a person that has successfully purchased from this organization in the past (over 1 year ago). Sadly, this is NOT my current experience.
I will update this post if anything changes.