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My Settings Guidelines Help

Kroger Gift Card Purchase not Received

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hilltopper71
Contributor
‎06-06-2021 01:03 PM

Kroger Gift Card Purchase not Received

Wondering if this has happened to anyone else.  I purchased Kroger Gift Cards on 5/16 and never received the email.  The matter was sent to consumer care and they reissued the gift cards but 2 of the 3 were not valid.  I again contacted through email (6/2) and phone (6/3) and still have not gotten the cards that were charged to my credit card on 5/16.  Looking for suggestion on what to do next. 

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AARPTeri
Community Manager
Community Manager
‎06-07-2021 09:50 AM

I will look into this and find out why the delay and get back to you.

AARPTeri
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hilltopper71
Contributor
‎06-07-2021 11:45 AM

Got it.  Worked like a charm.  Thank you for your time and attention.

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