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Periodic Contributor

Gift card purchase not received

Yesterday morning (> than 24 hrs ago) I purchased a $15 Bath and Body Works gift card and have not yet received it. I have checked and double checked my email and spam folders but it’s not there. Normally I get the GC link with in a few minutes. The purchase shows in my transaction history and has been charged to my PayPal account but I’m still waiting.

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Community Concierge

Hi @bookojus, I've taken a look into this, and we are still processing your purchase order. For digital gift cards ordered through AARP Rewards, our terms advise orders will be delivered within 24 hours for orders submitted during normal business hours (8 am - 5 pm EST Monday – Friday). We know that many orders placed do arrive sooner, and we appreciate your patience. - Diana G.

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