Gift Card Link Not Working

[DouglasH842864]

@AARPJanelleM 

AARP Consumer Care:   I am unable to access an Old Navy gift card the link comes up as expired. Thank you for your help.   Doug

[andrewtoo]

@LilianL765705 

Call the number before you delete any confirmation emails.  They may need the dates or order numbers in your old confirmations when you call. 

I just called a couple of days ago and they helped me get a new confirmation from 2022.

Another moderator gave me the following information to get a new confirmation that contained an active link to my 2022 gift card:

Mon-Fri, 8am - 8pm ET

1-888-687-2277

[AARPConsumerCare]

Hi @DouglasH842864, I'm here to help. I've resent it to your email. Please refresh your email and check your spam/junk folder. - Diana G.

[DouglasH842864]

Received, thank you for your help.

[AARPConsumerCare]

Great, @DouglasH842864! You're welcome. - Diana G.

[LilianL765705]

I've got a whole bunch of expired rewards links, from 2022-2023 what do I do?

[AARPConsumerCare]

Hi Lillian! If they are expired links, you can delete them. Here is a link that explains a little more about Rewards:  https://www.aarp.org/rewards/about/ -Sue J

[JoLo49]

@LilianL765705  You can call Consumer Care (1-877-634-8313)  and the links will be resent.