Free method of entry not working - Staples Instant Win

[andrewtoo]

@AARPConsumerCare 

The link to the Official Rules for the following is not active as shown below. So,

we can't complete the free entry form.  See screen shot below.

$100 Staples® eGift Card Instant Win

Can you guys help get this fixed?

Thanks,

AndrewToo

[Linda2000]

The link is there but every time I click on it, I get "Bad Request"  This is happening for all of the instant wins for me today. It happened for some of them yesterday.

[AARPConsumerCare]

@Linda2000 I'm so sorry you're having trouble! This is a user-specific error caused by your browser. I recommend logging out of your online account at http://http://aarp.org?cmp=SNO-LITHIUM---&socialid=14521235473?cmp=SNO-LITHIUM---&socialid=145212354... - Close and then restart your Browser - Then log back into aarp.org If you're still unable to access an Instant Win, please let me know. Thanks for being a loyal Rewards user!  Jodee R.  

[Linda2000]

Hi Jodee R,

Thank you for your response.  I tried what you suggested, and it did not work. I still get "Bad Request."

[AARPConsumerCare]

@Linda2000 I'm sorry you're having trouble, however this specific game has ended - The Instant Win Game begins on August 26, 2024 at 9:00 a.m. Eastern Time ("ET") and ends on August 30, 2024 at 5:00 p.m. ET. I recommend periodically making sure you're using the most up to date version of your browser. If I can help with anything else, please let me know!  Jodee R. 

[andrewtoo]

@AARPConsumerCare 

Kelly @KellytheBelly already helped us find the "hidden" Official Rules for Staples

Thanks!

[AARPConsumerCare]

@andrewtoo I see the Daily Instant Win Rules are working. We're you able to view them? Please let us know! - Christy C. 

[RenateW69623]

Just discovered that it is available, just not from the page that has the rules for the regular IW.  If you click on the backpack icon to get the Staples Instant Win page, then click on the Official Rules link on that page, that will bring up the rules for the Staples IW.

[KellytheBelly]

**This Event Has Ended**

@RenateW69623  Yes, I've updated the links. 🙂  Thanks for your attentiveness!

---

@RenateW69623 wrote ‎08-26-2024 01:50 PM:

Just discovered that it is available, just not from the page that has the rules for the regular IW.  If you click on the backpack icon to get the Staples Instant Win page, then click on the Official Rules link on that page, that will bring up the rules for the Staples IW.

[RenateW69623]

And it's gone again.  The link from @KellytheBelly also isn't working.  I guess they really want us to waste our points on this.

[KellytheBelly]

**This Event Has Ended**

@andrewtoo  - The Official Rules are now available, here: https://www.aarp.org/content/dam/aarp/rewards/redeem/rules/instantwins/30330-staples-iw.pdf

[rg54078]

I was able to enter and complete the free entry without any issues.