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Bought a $500 carnival gift card

I bought a carnival gift card $500 and it’s empty $0

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Community Concierge

@BrittanyL538975 Thank you for letting us know. Have you had an opportunity to check the transaction history for your card to determine if it was applied to your booking? To receive prompt assistance, please contact the cruise line directly. They can provide comprehensive details about your gift card usage, balance, and how funds were applied to your reservation. For your convenience, please visit Cruise Line Customer Care for their telephone number and, if available, a link to the merchant's website.  - Janelle M.

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Bronze Conversationalist

 That happened to me with a $500 Princess Cruise gift card, same company. I had to do a credit card dispute to get it resolved. 

Karyn
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