Error When purchasing Holland America Gift Cards

AngelaS676965 · ‎06-24-2023

It looks like this has been a persistent issue over the past several years. I am experiencing this same problem. I have disabled ad blockers and addresses match. Has anyone had success recently purchasing gift cards, and if so, what browser if I may ask.

I called in a week or so ago and was told I'd receive an email in 3-5 days but never did.

Thank you in advance for any helpful suggestions.

DavidB402754 · ‎07-20-2023

Same issue for months with no resolution.

DavidB402754 · ‎07-20-2023

Called the number, left voice mail, no return call back.

AARPJanelleM · ‎07-22-2023

@DavidB402754 I understand. Our team is working on the escalation. Be sure to check your inbox for the last email communication sent to you on July 21.

AARPJanelleM · ‎07-20-2023

@DavidB402754 Hey David, please be sure to call the phone # in the email that we sent you on July 18 to speak with our team for a resolution.

AARPJanelleM · ‎06-27-2023

@AngelaS676965 Thanks for letting us know, Angela! I have flagged this to my next level of support for further assistance. You should hear back shortly. I'm always here to help if you need anything!