Did not receive carnival e-gift card

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Did not receive carnival e-gift card

I purchased $100 gift card to Carnival, the site crashed as soon as I got my email confirmation from PayPal that my payment went through, but didn't no receive the email. After the site came back up I looked and it was still in my 'cart" not on my purchase history, but was charged $90 for it.

Rebecca

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@RebeccaJ860615 Thanks for reaching out, Rebecca! I see the $500 Carnival gift card purchased on November 1, but it doesn't look like the $100 gift card processed. Your escalation was created yesterday and you can expect to hear back from our team within 3-5 business days. Please don't hesitate to reach out if there's anything I can do!

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