Content starts here
CLOSE ×
Search
Reply
Contributor

Carnival gift cards not received

I purchased 2 carnival gift cards on 12/25.  I haven't received an email or confirmation but it shows on my purchases in my account as well as my bank statement.  How do I get them to send the cards to my email?  I've never had this problem  thank you 

16,317 Views
67
Report
Contributor

I would greatly appreciate it if you could help me - I bought Carnival gift cards 12-15-2021 and used them to pay off our cruise balance, and I also did the same thing for my Mother (she and my sister are cruising with us).  We had to cancel the cruise for all of us, and they issued the refund to the Carnival gift cards.  I kept detail of the ones that had a balance remaining but cannot find detail (card number and pin) for the other gift cards.  Can you resend the email to me and my Mom?

8,137 Views
2
Report
Community Concierge

@RobertB312889 Hi Robert! I see those emails were requested to be re-sent to you yesterday. You should receive them within 24 hours. Let me know if you need anything further!

7,390 Views
0
Report
Silver Conversationalist

Good luck with that !

lucyp061351
7,045 Views
0
Report
Contributor

Thank you! I received them

7,292 Views
1
Report
Community Concierge

@ConstanceC694421 Great. You are most welcome! 

7,273 Views
0
Report
Silver Conversationalist

you request to re-send the confirmation emails to this member but you would not lift a finger to help me.IMG_0319.GIF

 

 

lucyp061351
6,690 Views
1
Report
Community Concierge

@rednexsrus We are here to help. What exactly do you need assistance with? Let me know and I will do my best to help!

6,498 Views
0
Report
Silver Conversationalist

Sorry to hear about that Constance but you could be in for an awful experience with the people running this program. For some odd reason it seems they single out people who prefer using Carnival

Just Saying 

Good Luck 

 

lucyp061351
5,504 Views
0
Report
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Users
Need to Know

"I downloaded AARP Perks to assist in staying connected and never missing out on a discount!" -LeeshaD341679

AARP Perks

More From AARP