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My Settings Guidelines Help

Cannot Make Third Redemption

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k380494p
Bronze Conversationalist
‎02-19-2020 06:41 AM

Cannot Make Third Redemption

I have tried to redeem for the $10 Shell gift card and am told I cannot redeem at this time only three redemptions per month.  I have only made two redemptions so far in the month of February.  This attempt would be my third.  Why am I locked out?

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AARPConnieB
Retired Moderator
‎02-19-2020 08:21 AM

Hi, k380494p! May I please have your email address so I can look into this for you? Thank you!

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