AARP Gift Card never arrived

[JosephP789827]

Hi i ordered airbnb gift card on aarp but never arrived to my email 

i called and nobody wont help here

they gave me a case id 16142692

anybody has this issue before

[JosephP789827]

Could @AARPTeri, @AARPBriana @AARPCarlaS @AARPJanelleM @AARPLauraM

help

[AARPConsumerCare]

I am sorry to hear you haven't received your gift cards. I have checked that case and I see that your escalation has been submitted. You should hear back from us within 3-5 business days. I apologize again for the inconvenience - Caleb G.  

[JosephP789827]

so you gave me phone number and no body answer all day 

what is this company i think if im not getting the email by today i will call the bank and report those charges

[AARPConsumerCare]

I am sorry you were having trouble reaching us by phone. You can reach us at 866-451-6305, is that the phone number you have tried? - Caleb G

[JosephP789827]

877-634-8313

[AARPConsumerCare]

I am sorry you weren't able to reach us there. This issue was escalated yesterday, so you should be hearing back from us by 09/17/2024 at the latest. I apologize again for the inconvenience - Caleb G.  

[JosephP789827]

if im not getting my card soon i would assure that this is scam and i will call my bank