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@CynthiaG23921 you can try clearing your browser's cache and cookies, also, try logging out and logging back in. Please let us know if this fixes the issue.
AARPLauraM 01-21-2020 09:08 AM
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@ubj, since your account has been verified, we need to find out what is happening. Can you please try logging out and then logging back in, using the Google Chrome browser and let me know if that works? Thanks. 
AARPLauraM 01-13-2020 10:57 AM
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@JTH24 There was a mistake with the Land's End instant win where winners were sent a $5 card -- all winners will receive the missing $20 by email. If you haven't received the second email, please let us know! It would be sent to the same email addres...
AARPLauraM 01-06-2020 07:45 AM
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@j906045d I've checked your transaction history as well and it does appear that your last purchase was on December 2nd, last month. Your purchase this weekend should have gone through per the monthly limitations. Have you tried again since? Are you s...
AARPLauraM 01-06-2020 07:42 AM
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@MemberS2006, thank you for being a member for years. Make sure you are logged into your AARP.org account, and are using Chrome. If that does not work, If you continue to have the same issue, clear your cache and cookies. Thanks. 
AARPLauraM 12-30-2019 10:26 AM
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@CynthiaG23921 you can try clearing your browser's cache and cookies, also, try logging out and logging back in. Please let us know if this fixes the issue.
AARPLauraM 01-21-2020 09:08 AM
0
Replies
0
Kudos
3245
Views
@ubj, since your account has been verified, we need to find out what is happening. Can you please try logging out and then logging back in, using the Google Chrome browser and let me know if that works? Thanks. 
AARPLauraM 01-13-2020 10:57 AM
1
Reply
0
Kudos
4184
Views
@JTH24 There was a mistake with the Land's End instant win where winners were sent a $5 card -- all winners will receive the missing $20 by email. If you haven't received the second email, please let us know! It would be sent to the same email addres...
AARPLauraM 01-06-2020 07:45 AM
1
Reply
0
Kudos
4377
Views
@j906045d I've checked your transaction history as well and it does appear that your last purchase was on December 2nd, last month. Your purchase this weekend should have gone through per the monthly limitations. Have you tried again since? Are you s...
AARPLauraM 01-06-2020 07:42 AM
0
Replies
0
Kudos
4377
Views
@MemberS2006, thank you for being a member for years. Make sure you are logged into your AARP.org account, and are using Chrome. If that does not work, If you continue to have the same issue, clear your cache and cookies. Thanks. 
AARPLauraM 12-30-2019 10:26 AM
1
Reply
0
Kudos
3364
Views
@CynthiaG23921 you can try clearing your browser's cache and cookies, also, try logging out and logging back in. Please let us know if this fixes the issue.
AARPLauraM 01-21-2020 09:08 AM
0
Replies
0
Kudos
3245
Views
@ubj, since your account has been verified, we need to find out what is happening. Can you please try logging out and then logging back in, using the Google Chrome browser and let me know if that works? Thanks. 
AARPLauraM 01-13-2020 10:57 AM
1
Reply
0
Kudos
4184
Views
@JTH24 There was a mistake with the Land's End instant win where winners were sent a $5 card -- all winners will receive the missing $20 by email. If you haven't received the second email, please let us know! It would be sent to the same email addres...
AARPLauraM 01-06-2020 07:45 AM
1
Reply
0
Kudos
4377
Views
@j906045d I've checked your transaction history as well and it does appear that your last purchase was on December 2nd, last month. Your purchase this weekend should have gone through per the monthly limitations. Have you tried again since? Are you s...
AARPLauraM 01-06-2020 07:42 AM
0
Replies
0
Kudos
4377
Views
@MemberS2006, thank you for being a member for years. Make sure you are logged into your AARP.org account, and are using Chrome. If that does not work, If you continue to have the same issue, clear your cache and cookies. Thanks. 
AARPLauraM 12-30-2019 10:26 AM
1
Reply
0
Kudos
3364
Views
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Date Registered ‎02-28-2019 05:47 PM
Last Visited ‎03-25-2020 11:46 AM
Total Messages Posted 24
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