Yesterday, I purchased the Amazon gift card for 20,000 points. The email arrived but when I opened it, there was nothing there! I called Customer Service; they resend the email. Still nothing in the email. They will look into the problem. Just wondering if this happened to anyone else?
I know you have probably looked, but have you checked your spam folder. I purchased the Amazon card today for 20,000 points. And for the first time the email ended up in my spam folder. Other emails have gone to my spam folder in the past, but never any gift card redemptions. At first I thought I would have to wait until Monday to call and find out what happened to the email. Was very surprised, relieved, and happy to find it there.